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Unlocking the Secrets of Walmart Fulfillment for Maximum Efficiency

How to use Walmart Fulfillment Services
October 23, 2023 8 mins to read

The efficiency of your e-commerce business is determined by how well you manage your fulfillment process! 

Let’s face it! You’re trying to run a business here, and fulfillment is not the exciting part of it. 

However, without an accurate fulfillment process, you can lose out on potential sales and hamper customer experience.

Walmart’s Fulfillment Service is a great option if you want to streamline your order fulfillment process and ensure efficient customer service. 

This essential guide provides you with all the information you need to understand how the Walmart Fulfillment Service works, the benefits of using it, and tips to maximize its potential to gain visibility. 

Quick Guide

  1. What is Walmart Fulfillment Service (WFS)
  2. How Walmart Fulfillment Service works
  3. Walmart’s Fulfillment Services vs. Amazon’s FBA – What’s the difference?
  4. The benefits and drawbacks of Walmart’s Fulfillment Service
  5. Walmart Fulfillment Services: Requirements
  6. Walmart Fulfillment Service Pricing
  7. Is WFS the right fit for your business? 
  8. How to maximize your business potential with WFS
  9. Conclusion

What is Walmart’s Fulfillment Service?

Walmart’s Fulfillment Services (WFS) is an order fulfillment service that helps Walmart sellers store, manage, and ship their products, just like Fulfillment by Amazon (FBA). 

With operational costs rising in current economic conditions, WFS is a cost-effective way to outsource its fulfillment operations, allowing sellers to focus on growing their business. 

Besides, since it’s an integrated part of the Walmart marketplace, it’s easy for you to reach more customers and increase sales. 

Often, small sellers handle their fulfillment process by themselves. 

However, when they use WFS, Walmart will take care of everything. Their extensive fulfillment network will pick, pack, and ship the products to customers on your behalf. 

This is a major benefit for a seller because it increases efficiency, reduces fulfillment costs, and improves customer service.

You can use Walmart’s Seller Center platform to manage and track customer orders, view their profiles, and manage inventory with ease

How Walmart’s Fulfillment Service works

You must first be a Walmart marketplace seller to start selling through Walmart Fulfillment Services. 

Unlike selling through Amazon FBA, you cannot simply create a shipment in Seller Central and send products to Walmart. Instead, you must apply to the WFS program to get started.

Here is a step-by-step process on how to use Walmart Fulfillment Services:

  1. Create an account in Seller Center and add your WFS details
  2. Create new listings or convert your products to Walmart-fulfilled listings
  3. Send your inventory to your assigned Walmart fulfillment center
  4. WFS will store your products and prepare them for shipping when an order is placed
  5. WFS will deliver your items, support your customer inquiries, and will process returns
walmart fulfillment services review

Walmart Fulfillment Services vs. Amazon FBA – What’s the difference?

From rules to reporting, there are significant differences between Amazon FBA and WFS. Let’s look into them.

Monthly FeesNoYes, $39.99 for Professional Account
Product RestrictionsYes, limited size and weightNo
Maximum Shipment Weight30 lbs150 lbs
Maximum Product Dimension25” x 20” x 14”108” longest side and 165” length + girth
Fulfillment Service FeesStarts at $3.45Starts at $2.50
Product StoredInventory organized by sellersCommingling inventory
Product LabelingNoYes, provides sellers with shipping labels
Multi-channel FulfillmentOnly for walmart.comAmazon fulfills orders both within the Amazon FBA platform and through other channels.
Different Fulfilment Service Options AvailableNoYes, Amazon Subscribe & Save, Amazon Small & Light
Is it necessary to have US tax ID to set up the fulfillment accountYesNo
Is it necessary to have a W9/ W8 and ENI verification letter, which verifies your US addressYesNo

The benefits and drawbacks of Walmart’s Fulfillment Service

WFS can help sellers on expand their business while ensuring quality, cost, and efficiency. 

However, before deciding on WFS, you should be aware of the benefits and drawbacks of this system. 

Let’s take a look at the benefits first.

Enables fast shipping

With WFS, you can delight customers with fast delivery shipping options, such as two-day delivery. This allows customers to receive their orders on time while improving customer satisfaction. 

Increase in search visibility

Through the Two Day Delivery tags assigned to WFS sellers, your products gain higher rankings and Buy Box share on Walmart Marketplace. This provides better visibility for your products. 

Handles customer service

WFS handles customer service for sellers and manages all inquiries, refunds, and returns. Sellers also get assistance from WFS customer support.

Clear reporting

WFS provides sellers with clear reporting tools for tracking orders and inventory in their easy-to-read dashboards.

Simple pricing structure

WFS offers a simple and transparent pricing structure to sellers. Prices are based on the weight of the products, and sellers can calculate the exact cost of their order fulfillment with ease. 

To know more about the pricing structure, keep reading,

Now let’s take a look at the drawbacks.

Geographical limitations

WFS only operates within the United States and its territories, such as American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands. This makes it difficult for businesses to expand into new markets and new customer bases.

Strict rules

WFS has strict rules that prohibit sellers from selling some products through WFS as they do through other fulfillment services such as FBA. If any rule is broken, sellers may have to shut down their Walmart operations. 

Product requirements

Walmart’s product requirements are limited, which means some sellers may not be able to use the service due to the size, weight, and other restrictions of the items they wish to sell. 

Despite the drawback, if the product is eligible, it’s still beneficial for Walmart sellers to take part in the WFS program.

Recommended Guide: Why should you advertise on Walmart?

Walmart Fulfillment Services: Requirements

To be eligible for Walmart Fulfillment Services (WFS), you must be an existing Walmart Marketplace seller, and your products must meet the following requirements:

  1. Products should be shipped from within the United States
  2. Products should be non-perishable or non-regulated 
  3. Product weight should be within 30 pounds
  4. Dimensions of no more than 25″ x 20″ x 14″.

Additionally, you should have a good history of on-time orders, excellent customer satisfaction, and quality service with the platform.

Although Walmart has been slow with approvals for the program, now, sellers have reported a quicker process with applications.

Recommended read: How to become a Walmart Spark Reviewer?

Walmart Fulfillment Service pricing

Walmart’s Fulfillment Service pricing structure is straightforward and doesn’t have any additional fees for sign-up or subscription. The fees that matters are: 

walmart fulfillment services phone number
  • A monthly storage fee that is determined by the volume of the product and the time it is stored.
walmart fulfillment services returns
  • An extra fee for oversized items.
walmart fulfillment services cost

If you want to estimate your WFS fees, use the WFS Calculator to quickly calculate the fulfillment and storage fees for your product. 

Enter the weight, dimensions, and any additional product information necessary, and calculate it.

walmart fulfillment service fees

Is WFS the right fit for your business?

Well, it depends on your needs.

Let’s say you are planning to expand your e-commerce business to new marketplaces without having to handle fulfillment; then WFS could be a perfect option. 

You can also use WFS if you are planning to sell small and lightweight products or don’t have the time or space for shipping. 

Plus, if you want your products to become eligible for Walmart+ or want Walmart to handle your customer service and returns. 

Recommended read: What is the registration process for Walmart plus.

On the other hand, WFS may not be the right choice if you sell very large and/or heavy items. 

Besides, if you already use a third-party fulfillment service or own storage and fulfillment capabilities and handle customer service, you wouldn’t need WFS.

Ultimately, it is up to you to decide which one is cost-effective and what works best for your business. 

We suggest that you should not put all your eggs in one basket. If you are considering WFS, it is a good idea to test it out with a few of your best-selling products

Keep in mind:  Even if you don’t use WFS, you can still request access to Walmart’s expedited shipping – two-day and three-day delivery options.

Key takeaways from Walmart Fulfillment Services Guide

In short, WFS help sellers maximize their business operations by taking away the burden of fulfillment. 

You just need to meet Walmart’s expectations, which are:

With a compliant business model and WFS, your business can scale significantly on the platform.

Keeping it simple

Walmart Fulfillment Services is a great way to streamline your order fulfillment process. From free in-store pickup to two-day shipping and order fulfillment, Walmart has you covered. With a reliable and efficient system, you can ensure that customers receive their orders quickly and accurately. 

Are you still confused if you can go with WFS? Don’t worry!

SellerApp has helped 20,000+ brands like yours strategize and grow their e-commerce brands. And we can do the same for you.

Schedule a call with us now!

Additional read:

How does Walmart’s Affiliate Program work?

What are the criteria to get the Pro Seller badge?

11 actionable Walmart advertising strategies.

Eligibility Criteria for Walmart Restored Program

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4 Comments on “Unlocking the Secrets of Walmart Fulfillment for Maximum Efficiency”

  1. Margaret
    March 23, 2023

    Your blog has been an invaluable resource for me as I navigate the complex world of Amazon selling.

    1. Arishekar N
      March 27, 2023

      I appreciate your comment and your contribution to the conversation.

  2. Samantha
    March 23, 2023

    Thank you for sharing.

    1. Arishekar N
      March 27, 2023

      Appreciate your feedback

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