The eCommerce industry is expected to grow to $2,854,203m by 2023. That’s a lot of sales, a lot of customers, and a lot of competition. Reaching online shoppers before your competitors do is crucial to your future success and, luckily, the eCommerce experts at Deliverr are here to explain how something as simple as fast shipping can help you to reach more customers, convert more sales, and drive more profits.
Before delving into how you can use fast shipping to reach more shoppers, let’s take a quick look at why fast shipping reaches more shoppers.
63% Of online shoppers expect fast delivery whenever and wherever they’re shopping. But, fast shipping is more than motivation – it’s an expectation. Accordingly, consumers will shop in places that meet this expectation, and if you’re not there, you’re drastically limiting your potential audience.
But, it goes beyond shopping in the right places. Shoppers unwilling to compromise on delivery speeds will use filtered search functions to show only listings that satisfy their fast shipping requirements. Take a look at Kids N’ Such – by including themselves in Walmart’s fast-shipping filtered search results, they tripled their sales from $15,000 per month to $43,000 per month. Again, if you’re not part of the party, your listings won’t reach those customers.
Customers paying for fast shipping subscriptions, such as Amazon Prime, want to make the most of their monthly fees and will shop accordingly. If you’re not an Amazon Prime seller, you simply won’t be seen by this audience.
And what about your loyal customers, not motivated by speed? While they may stay true to your brand for the time being, as soon as they forget an anniversary, book a last-minute trip or underestimate how quickly Christmas would arrive, they’ll head straight to your fast delivering competitor.
Fast shipping matters – you’ve just got to achieve it.
There are two ways to boost your customer numbers, using fast shipping:
No one is excited about slow shipping speeds – so why are you still offering them? 58% of shoppers will choose a different retailer because of more delivery options – it’s as simple as that. Remove any delivery speeds over one week from your own websites and then offer your customers a variety of delivery speed and cost combinations, so that they can choose the option that satisfies their needs, without needing to head elsewhere.
Once you’ve increased your delivery options on your own website, you need to increase your delivery options on your online marketplaces – and this is where fast shipping programs come in. Online marketplace fast shipping programs power you to reach more customers by shouting loud and proud about your fast delivery speeds. The main ones are:
Walmart Marketplace customers have access to Walmart’s shipping program, offering free two-day deliveries. Walmart Free 2-Day Shipping Sellers receive:
For a monthly or annual subscription fee, Amazon Prime customers get free two-day (soon to be one-day) shipping. Amazon Prime Sellers get:
Shopify’s new US-wide, two-day shipping program will be in place by the end of the year, providing Shopify users with:
Find out more about how you can sell on Amazon using Shopify – Step-by-Step Integration Process.
eBay’s shoppers can filter search results using eBay Guaranteed Delivery to receive their items in one, two, or three days. eBay Guaranteed Delivery sellers get:
As we said, the best part about using fast shipping to reach more customers is that it’s simple. If you’re an online seller not yet set up for fast shipping, here are your options:
You can qualify for the above fast shipping programs by fulfilling orders yourself in-house, using your own warehouse, staff, and shipping carrier. This is a great option if you’re just starting out and have a low order volume. The in-house fulfillment requirements for fast shipping programs are:
You must be a Professional Seller who has fulfilled more than 20 Premium Shipping orders over the past 30 days and have:
You must complete a 30-day trial and achieve:
You must be an eBay Store Subscribers processing more than 100 transactions per year, with:
If you don’t have the expertise, processes, or capacity to achieve the above requirements or maintain fast shipping speeds in-house, you can outsource to a third-party fulfillment partner aligned to your current sales strategy:
If you’re selling high-volume, lightweight, and high-margin stock on Amazon only, your best option is FBA. FBA automatically qualifies you for Amazon Prime by fulfilling orders for you – all you need to do is ship them to Amazon’s warehouses. If you’re selling low-volume, heavy, seasonal, or bulky products, you will find it more cost-effective using a Seller Fulfilled Prime fulfillment partner who offers an FBA-like service, at a lower cost.
If you’re selling on one of the other online marketplaces, you can automatically qualify for fast shipping programs using Delivery. Delivery bypasses the qualification trial and fulfills orders for you, enabling you to benefit from the fast shipping programs quickly and at a reduced fulfillment cost.
Multichannel sellers and those looking to grow their retail business should look for a multi-channel fulfillment partner who qualifies sellers for Amazon, Walmart, eBay, and Shopify’s fast shipping programs.
And voila! – you’re now a fast shipper.
Reaching more shoppers with fast shipping is easy – handling an increase in fast shipping orders while continuing to maintain fast shipping standards is the hard part. Choose a fast shipping strategy and fulfillment provider that ensures you can meet the delivery times you promise and benefit from the rewards.
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