Without the help of proven strategies, growing an e-commerce business is no easy task. In the e-commerce industry, the entire order management process needs to be stitched effectively to avoid unnecessary inaccuracies. Apparently, customer experience is the key to make or break the brand image. Higher profits of a business is a reflection of its happy customers. One negative review or feedback from the customer can end up ruining the brand name.
On the other hand, with the demand from the customers soaring every day, it is hard to take a break from your business. But don’t worry, Amazon vacation settings help you build your business even in your vacation. With the help of the vacation mode, this e-commerce giant is helping its sellers to put their seller listings on hold. This vacation settings on Amazon allows you to strike a balance between your business and holiday time.
Positive customer experience in the order fulfillment process is the most crucial aspect of the e-commerce delivery model. Streamlining the fulfillment activities is prominent to avoid any negative feedback from the buyer. While Amazon vacation settings allow you to take the much-needed break from selling, there are a plethora of factors that need your attention before you hit the vacation.
Pro Tip: Engaging customers with enough information makes your brand interactive and creates value for your business.
Note: During the inactive period, you still have the leverage to create and edit listings. Changes are reflected once the status is set to ‘Active.’
“Automated emails enhance customer engagement leading to an increase in sales.”
Note: Vacation mode affects your FBM ( Fulfilled By Merchant) orders only. For FBA (Fulfilled By Amazon) sellers, Amazon keeps your listings active and continues to sell and ship orders during the vacation mode too.
With the Amazon performance metrics growing robust every day, heading off on a holiday seems almost impossible. However, Amazon vacation mode is crucial to remove all the open and seller-fulfilled listings temporarily. Once you are back from holiday, you do not need to re-list the listings. Rather, turn off the vacation mode to make all your listings visible and active again. Use this Amazon seller central holiday settings even if the seller is off for a short duration of a week or less. Take a peek into the details of how to manage your vacation mode on Amazon.
Once the merchant is ready to sell again, he needs to repeat the above steps to reactivate the amazon seller central account. To add your seller listings, select the Active button in the vacation settings page and then click on Save. All your listings are active and visible in the search results within an hour.
All these changes are not effective in the vacation mode of Amazon FBA. The listings will remain active for the fulfilled by Amazon listings as the Amazon takes care of the inventory.
Note: Only Privileged users who can manage the inventory have access to edit the listing status.
Using inventory settings, you can handle any order requests without making any changes to the vacation settings.
After the Amazon handling time settings altered recently, you can easily manage the delivery time of your listings. This is a great option for those who are planning to keep their vacation short. By extending the handling time, a seller can even avoid negative feedback depending on the amazon product category.
Go to Inventory -> Manage Inventory -> Action -> Edit Details -> Handling Time.
Change the time separately as per your schedule.
Here, Click on Inventory -> Add Products via Upload -> Download Template.
Changing the handling time is quite flexible to revert to your default settings once you are back from your holiday. Also, this option is suitable for a short vacation as the customers may not entertain a longer delivery time. And, it can end up in attracting negative reviews from buyers.
In case you want a clear picture of your inventory levels, login to the SellerApp tool. In the profit dashboard → Inventory, you can find the summary of each product listed in your Amazon portfolio.
Delayed responses and delivery fluctuations along with a set of unanswered questions may deter your ranking and incur the risk of getting suspended. Often in retail e-commerce, a little planning goes a long way. To maximize the shopper’s experience and spike the revenue, Amazon has come up with vacation mode giving the sellers their much-needed break. Amazon vacation settings help a business to establish and maintain customer retention. There are myriad options available to maintain your brand and rankings whilst you are still in your vacation. Checking the suitability and weighing the pros and cons of an option, choose the best one that suits your business and holiday.